GRAND CANYON WEST, Ariz. - Employees with the Grand Canyon Resort Corporation are better connected these days thanks to the company's addition of satellite broadband services. The Grand Canyon Resort Corporation's businesses include Grand Canyon West, Hualapai Lodge and River Runners organization. The corporation's major attraction is the Grand Canyon West Skywalk, which offers tours on a platform suspended over a section of the Grand Canyon west of the South Rim entrance to the national park. The group's business offices are located at Peach Springs, found along Route 66 near Seligman, Ariz.
According to Grand Canyon Resort Corporation's IT Manager Ken Zachreson, the recent addition of satellite broadband has significantly helped increase productivity at the popular resort. Ticketing and reservation capabilities have improved greatly, he said, since the corporation installed satellites at their facilities, which includes the main Peach Springs office, the airport terminal, Guano Point and Eagle Point. The Grand Canyon Resort Corporation is operated by the Hualapai Reservation, which manages all of the corporation's enterprises.
"Our most well known enterprise is the Grand Canyon West Skywalk. That is where our satellites are located primarily," Zachreson said.
The three major locations, utilizing services provided by Hughes Network Systems, use the satellite broadband connections for a number of uses, such as high speed Internet access at the airport located next to the Grand Canyon Skywalk. Employees are also now capable of handling online orders, point-of-sale transactions, Web browsing and more. Prior to the satellites' installation in April of this year, employees used dialup connections for all services offered in the area. Broadband satellites are also used by the corporation for surveillance monitoring purposes
"If we didn't have satellite we couldn't do any of it," Zachreson said. "We chose Hughes Net because the previous provider was too costly and wasn't providing the support we were looking for."
Upgrades to the new system, he said, will include the addition of Wifi.
"We haven't gotten to the point of our Wifi. But we have seen an increase in our reliability, voice communications, our data network," Zachreson said. "We should have it by Thanksgiving or the first of the next calendar year."
Lisa Rassenti, assistant account executive for Brodeur Partners, said Hughes Network Systems offers a variety of design configurations for organizations similar to Grand Canyon Resort Corporation.
"HughesNet specializes in small to medium businesses," Rassenti said. "They also have consumer plans that are designed for homes, like Peach Springs."
For more information on the Grand Canyon Resort Corporation, visit their Web site at www.grandcanyonwest.com.
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